Tech Stuff

So, you have a Samsung phone on your desk and the message waiting light is blinking. You check for new voicemail messages, but the system says you don't have any new messages. What's the deal? Try dialing 43 on your phone. It's likely that someone called you from their phone, and saw a softkey on their phone that said message. They pressed it of course because they wanted to leave you a message. It's a different kind of message though. Dialing 43 will call that person back and once you do (and he/she answers), your light will shut off. If it doesn't shut off, this probably happened to you more than once. Dial 43 again and call back the next person that did this to you. Repeat until the message waiting light clears. If you dial 43 and your display says "No Messages" check to see if you have set DND on your phone. You can just dial 400 to be sure it is not in Do Not Disturb. There's another reason why that light will light. I have my test phone on my des...

An email from RB came my way. Might be useful info someday.... I have found out today that if we install a Vodavi T1/PRI combo card in a system that there are dip switches at the top of the card that need to be changed. For T1 operation the dips should be all OFF For PRI operation the dips should be 1&2 on and 3&4 off The card will function as a pri with the dip switches in the wrong mode. It can act flaky. The dips can be changed hot and will not drop calls.

Project of the day is to devise a way to get faxes across a WAN. My telephony 'server' is to be a Samsung OS7400. We've found that we can get a Cisco ATA186 to register as a SIP device to it fairly easily, but the ATA doesn't do fax relay of any sort. We plan to upgrade routers at a potential customer's sites to voice capable routers, and equip them with FXS VWICs. We'll build either H.323 or SIP trunks from the Samsung to the voice gateway local to the Samsung, and then build dial-peers in the routers to route these fax calls accordingly. The remote sites are going to use Samsung IP phones and our goal is to not have any local POTS line at any of the remote sites. Not sure what they'll do about 911 calls yet, but I guess we'll deal with that after we prove this will work. Since we only have one trunk license in the Samsung we have to get calls into it via T1 connected to our Cisco Callmanager. We use the Samsung for training right now, but we can...